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Document Delivery

This guide covers what document delivery is and how to request resources through the service.

Document delivery

Document delivery is a service that provides CSIRO researchers with rapid access to articles, chapters, reports and loans of material that are required for CSIRO work purposes but are not currently available in CSIRO’s electronic resource collection.

Items are sourced from CSIRO’s print collection and our global resource sharing network of libraries, partner organisations and commercial suppliers and we will do our best to connect you with the research materials you need.

All resources are supplied in accordance with copyright and licensing terms of use.

Resources that can be requested include:

  • Books
    • Held in print in CSIROs collection. These can be collected from Black Mountain Library or sent to your office.
    • Not held in CSIROs collection. These will be sourced from external libraries and can collected from Black Mountain Library or sent to your office.
  • Book chapters
    • Held in print in CSIROs collection. These will be digitised and delivered in PDF format.
    • Not held in CSIROs collection. These will be sourced from external libraries and delivered in PDF format.
  • Journal articles
    • Held in print in CSIROs collection. These will be digitised and delivered in PDF format.
    • Not held in CSIROs collection. These will be sourced from external libraries and delivered in PDF format.
    • Note that publisher embargos may apply to journal article requests.
  • Conference papers
    • Held in print in CSIROs collection. These will be digitised and delivered in PDF format.
    • Not held in CSIROs collection. These will be sourced from external libraries and delivered in PDF format.
  • Newspaper articles
    • Not held in CSIROs collection. These will be sourced from external libraries and delivered in PDF format.
    • Note that publisher embargos may apply to newspaper article requests.

What does it cost?

Books and eBooks

CSIRO Library Services will cover the standard charges for books borrowed via the document delivery service.

As an alternative to supplying a book via document delivery, we may choose to purchase a copy for the CSIRO collection so that is it available to everyone. The cost for this is generally covered by the Library.

eBooks are purchased digital rights management (DRM) free where available. Refer to the eBooks guide for more information on DRM free eBooks.

Articles and conference papers

The Library will endeavour to cover the standard charges for articles and conference papers supplied from external libraries, however we may require a cost centre from you if the only way to supply an article or conference paper is to purchase a single use copy* from a commercial supplier and the cost exceeds $100. If this applies, we will contact you before placing an order.

*A single use copy is only available to access and download by the requester.