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Document Delivery

This guide covers what document delivery is and how to request resources through the service.

How do I request resources?

  • To request a loan, scroll to the Document Delivery section of the record, and under Get a loan select Get It:

  • Select your Pickup location from the drop-down options.
  • You can also select a volume (if there are multiple to choose from) and add a note for the library.
  • Click Send.
  • To request an electronic copy, scroll to the Document Delivery section of the record and under either Get a chapter or Get this article select Get It:

    

  • Complete the form including as much detail as possible.
  • Read and select the check box to acknowledge the copyright declaration (note that restrictions apply to requests and include up to one chapter or 10% of the book, or 1 article from the selected journal):

  • Click Send.

More details about how to search in Discovery can be found in our Discovery Guide.

The library doesn't hold my resource

Discovery will display records of resources not held in the CSIRO collection.

  • To access these resources submit a request for a loan or electronic copy using the steps above. 
  • If you cannot locate the resource in Discovery, please use the Document Delivery form to submit a request.
Note: Submit your request after the item has been published as we are unable to supply resources prior to publication.

What information do I need to provide?

To request a book, use the Book option on the request form and include the following details:

  • Title
  • Author
  • Publication year
  • ISBN (if known)
  • DOI or URL (if known)
Please verify AI generated citations before submitting your request.

To request a book chapter, use the Book option on the request form and provide the following details:

  • Book title
  • Chapter title
  • Author of chapter
  • Publication year
  • Pages
  • ISBN (if known)
  • DOI or URL (if known)
Please verify AI generated citations before submitting your request.

To request a journal article, use the Journal option on the request form and provide the following details:

  • Journal title
  • Article title
  • Author
  • Publication year
  • Volume
  • Issue
  • Pages
  • ISSN (if known)
  • DOI or URL (if known)
Please verify AI generated citations before submitting your request.

To request a conference paper, use the Journal option on the request form and provide the following details:

  • Conference name
  • Conference paper title
  • Author
  • Publication year
  • Pages
  • DOI or URL (if known)
Please verify AI generated citations before submitting your request.

To request a newspaper article, use the Journal option on the request form and provide the following details:

  • Newspaper title
  • Article title
  • Author
  • Publication year
  • Publication date
  • DOI or URL (if known)
Please verify AI generated citations before submitting your request.

Unfilled requests

  • If a resource is no longer required, please contact Ask a Librarian.
  • We will notify you if all avenues to acquire a resource, including borrowing and purchasing, have been exhausted and we are unable to fulfill a request.